A Bit About Del
Driven, insightful, and entrepreneurial Sales Engineer with experience in consultative sales, project management and exceptionally managing multiple B2B accounts in a Tech startup/ Manufacturing/ Nutraceutical environment. Dedicated to building rapport & creating a stimulating collaborative environment . Able to develop a high trust relationships with key stake holders through understanding customer objectives, pain points and creating individual solutions or generic customer programs to solve technical issues. Known to support customers as their technical advocate throughout the sales cycle. Well versed in requirements gathering, scope development and coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Work Experience
Agile Coach & Website Manager
AgileDad
January 2023
Program Director
DevMoms (Contractor)
December 2021 - present
Program Manager
& Coding Coach
Tech-Moms
04/2021 - 12/2021
Program Manager
Evernym
April 2020 - July 2019
Business Development
Dyad Labs
June 2019 - May 2017
Inside Sales
Global Health (now Merical)
April 2017 - May 2015
Technical Instrcutor
Tech-Moms
09/2022 - 12/2022
Utah Army National Guard
October 2014 - Sept 2010
Develop and implement agile processes and practices within the organization.Facilitate meetings, workshops and other activities to promote collaboration and continuous improvement within the organization. Provide guidance, advice and mentorship to teams and individuals on agile principles, processes and practices. Help teams enhance their self-organizing and self-managing capabilities. Coach teams on how to effectively use agile tools and techniques. Monitor and measure team performance and provide feedback. Help teams identify and remove impediments. Facilitate retrospectives and help teams identify areas for improvement. Encourage and support adoption of agile principles and practices.
Promote a culture of continuous improvement, experimentation and innovation.
Developed DevMoms program for the Tech-Moms.org from ground up, laying out framework and defining roles. Delivered a coaching program to graduated Tech-Moms and for customers on how to initiate, design, develop and maintain a website through various systems (code, Wordpress, Wix, Squarepayment, etc. Trained women & business owners on project management and managed the project lifecycle of projects.
Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs. Led syllabus preparation based on detailed breakdowns of technical concepts. Planned and documented programs of study meeting individual needs and abilities of students. Taught an introduction to CCS, HTML, Javascript, problem solving, Git, Project Management and be able to deploy static websites on either AWS or GCP to show students how websites work
Meet with Co-founders on a weekly basis to assess progress with cohort students, teachers, and speakers and make adjustments. Orchestrated smooth and efficient program development by collaborating cross-functionally between student and instructor. Tutored and mentored students on basic html, css ,basic javascript , Software Development Lifecycle , Project Management and B2B Sales.
On-boarded, manage and support customers through the lifecycle of the customer's journey within the company's Early Access Program. Perform follow-up calls and other regular communication with the customers to ensure their needs are being met and progress toward customer projects. Provide basic technical assistance with company products (deploy MVP version), digestible explanations, host webinars, distribute newsletter content and preemptively spot opportunities to help customers. Skills attained from this team was block chain development, linux, AWS.
Business Development representative tasked at generating leads, developing pipelines, and closing sales. Offering 5+ years of identifying new revenue streams and potential clients to meet growth objectives. Thrived on challenges and competition on meeting sales goals.
Inside Sales Representative tasked with cold calling, Executive sales support, following up on assigned leads, and managing B2B accounts to ensure customer finished products are completed and shipped out of production. Worked to build a customer base and acquire new accounts.
Trained in leadership meetings and evaluations; provided feedback and conducted meetings. Planned monthly workouts and reported individual progress. Assisted with planning and coordinating recruitment activities. Maintained, upheld, and instilled U.S. Army values.
Education
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Master of Science in Information Technology Management - Graduated Fall 2022
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Bachelor of Science in International Studies with an Emphasis of Terrorism -2013
Certifications
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Tech-Mom Graduate
Skills
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Lifecycle management
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Formal Presentation Skills
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Requirements Management
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Relationship building
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Program Management
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Pre-Sales Support
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Consultative Sales
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Proposal Development
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Implementation and Deployment
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Project Management
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Knowledgeable in Software Development and html, css, javascript
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Knowledgeable in CRM (Salesforce) and Web Builders (Wix, GoDaddy, Squarespace, etc)
