A Bit About Del
Driven, insightful, and entrepreneurial Sales Engineer with experience in consultative sales, project management and exceptionally managing multiple B2B accounts in a Tech startup/ Manufacturing/ Nutraceutical environment. Dedicated to building rapport & creating a stimulating collaborative environment . Able to develop a high trust relationships with key stake holders through understanding customer objectives, pain points and creating individual solutions or generic customer programs to solve technical issues. Known to support customers as their technical advocate throughout the sales cycle. Well versed in requirements gathering, scope development and coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Work Experience
Program Director
DevMoms
December 2021 - present
Program Manager
& Coding Coach
Tech-Moms
04/2021 - 12/2021
Program Coordinator
Evernym
April 2020 - July 2019
Business Development
Dyad Labs
June 2019 - May 2017
Inside Sales
Global Health (now Merical)
April 2017 - May 2015
Utah Army National Guard
October 2014 - Sept 2010
Technical Instrcutor
Tech-Moms
09/2022 - 12/2022
Developed DevMoms program for the Tech-Moms.org from groud up, laying out framework and defining roles. Delivered technical sales presentations to customers and presented the benefits and value of DevMom services. Trained women & business owners on project management and managed the project lifecycle of projects.
Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs. Led syllabus preparation based on detailed breakdowns of technical concepts. Planned and documented programs of study meeting individual needs and abilities of students. Taught an introduction to CCS, HTML, Javascript, problem solving, Git, Project Management and be able to deploy static websites on either AWS or GCP to show students how websites work
Meet with Co-founders on a weekly basis to assess progress with cohort students, teachers, and speakers and make adjustments. Orchestrated smooth and efficient program development by collaborating cross-functionally between student and instructor. Tutored and mentored students on basic html, css ,basic javascript , Software Development Lifecycle , Project Management and B2B Sales.
On-boarded, manage and support customers through the lifecycle of the customer's journey within the company's Early Access Program. Perform follow-up calls and other regular communication with the customers to ensure their needs are being met and progress toward customer projects. Provide basic technical assistance with company products (deploy MVP version), digestible explanations, host webinars, distribute newsletter content and preemptively spot opportunities to help customers.
Business Development representative tasked at generating leads, developing pipelines, and closing sales. Offering 5+ years of identifying new revenue streams and potential clients to meet growth objectives. Thrived on challenge and competition on meeting sales goals.
Inside Sales Representative tasked with cold calling, Executive sales support, following up on assigned leads, and managing B2B accounts to ensure customer finished products are completed and shipped out of production. Worked to build a customer base and acquire new accounts.
Trained in leadership meetings and evaluations; provided feedback and conducted meetings. Planned monthly workouts and reported individual progress. Assisted with planning and coordinating recruitment activities. Maintained, upheld, and instilled U.S. Army values.
Education & Certifications
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Master of Science in Information Technology Management - Graduated Fall 2022
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Bachelor of Science in International Studies with an Emphasis of Terrorism -2013
Certifications
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Tech-Mom Graduate
Skills
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Lifecycle management
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Formal Presentation Skills
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Requirements Management
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Relationship building
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Program Management
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Pre-Sales Support
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Consultative Sales
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Proposal Development
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Implementation and Deployment
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Project Management
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Knowledgeable in Software Development and html, css, javascript
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Knowledgeable in CRM (Salesforce) and Web Builders (Wix, GoDaddy, Squarespace, etc)
